Privacy Policy

1. Introduction

Aili Technology Energy (Shenzhen) Co., Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website www.ailipower.cn.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information when you submit inquiries through our contact forms, including:

• Name and surname
• Email address
• Company name
• Country/region
• Phone number (optional)
• Message content and product interests

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To send product information, quotations, and updates you requested
• To improve our website functionality and user experience
• To analyze website usage and optimize our services
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for processing (e.g., contact form submission)
• Contractual necessity: Processing is necessary to fulfill a contract or take steps at your request
• Legitimate interests: Processing is necessary for our legitimate business interests (e.g., website analytics)
• Legal obligation: Processing is required by applicable law

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist in website operations (e.g., hosting, analytics)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

6. International Data Transfers

As a company based in China serving global customers, your personal data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, inquiry data is retained for [3 years] from the last contact date.

8. Your Rights (GDPR)

If you are an EU resident, you have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at bob@ailipower.cn.

9. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser. For detailed information, please see our Cookie Policy.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for data transmission
• Secure servers and access controls
• Regular security assessments and updates
• Employee training on data protection

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: